Support

Our dedicated help desk team specializes in a unique service desk model that provides unparalleled technical support. With an average resolution time of under 2 hours, our support specialists become not only product experts, but learn the ins and outs of the full business process to ensure top-notch support. We deliver quick and effective solutions so our clients can focus on their tasks and goals. We use tools like SalesForce and JIRA to make sure that all of our support interactions are properly tracked and organized in one place, ensuring fast and personalized support. Customer satisfaction surveys are conducted when a ticket is closed so we are always aware of how we are doing and how we can improve to ensure a white glove service experience for all of our users.